Workflow And Reengineering International Association Excellence Awards Publications

SUBSCRIBE NOW!       Order Form and Price List	WORKFLOW COMPARATIVE STUDY New Edition This edition introduces three new products: InTempo, the success winner from JetForm, WFX the innovative work management by Eastman Software, and CSE Workflow the successful European product recently introduced to the US market. The new Study also incorporates a major review of offerings from other vendors: Staffware 2000's new features, a strengthened version of Visual Workflo with top level performances, the Dolphin entry-product from Fujitsu, consolidation of FlowMark under the new name of MQSeries Workflow, a new orientation towards production workflow from InConcert, and the consolidation of the quickly ramping up W4 native Internet product. "Our research indicates a strong reinforcement of the Workflow industry with products showing an ever-increasing level of features, making it even more challenging for new-comers to the market," says Martin Ader.
For IT Directors, and Architects, Consultants and Analysts as well as Workflow vendors and VAR Product Marketing and Sales Directors, this report provides a comprehensive framework for comparing workflow engines and products. It includes a competitive analysis of 12  workflow products developed by CSE Systems, Eastman Software, FileNet, IBM, JetForm, InConcert, COSA Solutions, Staffware, Fujitsu, and W4.
A Unique report Save days to months Who Needs this Report? What's in this Report?          Volume I, Management Summary          Volume II, Definition of Workflow Comparison Criteria          Volume III, Workflow Comparative Analysis Packaging, Prices and Order Form About The Author 1998 EDITION SOLD IN THE FOLLOWING COUNTRIES NORTH AMERICA CANADA, USA SOUTH AMERICA CHILE ASIA TAIWAN, KOREA AFRICA SOUTH AFRICA MIDDLE EAST ISRAEL AUSTRALIA AUSTRALIA EUROPE AUSTRIA, BELGIUM, ENGLAND, FINLAND, FRANCE, GERMANY, ITALY, NETHERLANDS, NORWAY, PORTUGAL, SLOVAKIA, SPAIN, SWEDEN,  SWITZERLAND 1998 EDITION SOLD IN THE FOLLOWING INDUSTRIES Utilities Air carrier, Post Offices, Telephone Operators, Airports Manufacturing Electronics, Motors Financial Banks, Credit, Insurance Government State, Local, US Air Force, Labor Department, US Coast Guard and more... Retail Distributors, Clothing, Machinery EDP providers Software houses, Software Vendors, VAR, Computer Manufacturers, Integrators, Consultants Energy Petroleum, Gas, Electricity Communication Publishers Health Pharmaceutical, Hospitals Order Form and Price list 1998 EDITION SELECTED QUOTES FROM THE PRESS Technical Architect in a financial services group, 01/21/98 "Your classification of workflow applications is really valuable and the best I have come across up to date. Your evaluation approach and detail is impressive " ENGLAND: Tony Hendley, Technical director, Information Management & Technology, Vol 32, Nb 2, 1998, 2 full pages, three columns "This is an extremely valuable analysis as, in addition to the nine products evaluated, the criteria can be used to evaluate any WFM software package"....."The (volume 3 ) study provides much detailed analysis which is well worth the price of the study on its own"..."Overall, the study is worth its weight in gold, It would save any project team weeks of work."..."That is good value for money when you consider how long it would take to collect anything near this amount of information" GERMANY: Computerwoche 6/98,  2 pages on four columns A detailed description and summary of the Workflow Comparative Analysis by Martin Ader, from W&GS. FRANCE: Sabine Bohnke, 01 Informatique, 13/02/98, four columns "Progiciels, comment s'y retrouver dans le flot des workflow" .." Pour faire son marché, une étude de W&GS compare neuf moteurs sur la base de douze critères. .. Ils ont le mérite de définir une segmentation de l'offre qui tend à prouver que le produit universel n'existe pas " (To go shopping, a W&GS study compares nine workflow engines on twelve criteria. .....their merit is to define a market segmentation which tends to prove that the universal product does not exist) FRANCE: Cédric Nicolas, Eric Bricier, Informatique Magazine, 15/03/98, several quotes on the Workflow Comparative Study "Dans son étude comparative, le consultant Martin Ader a noté, suivant 247 critères, neuf des principaux moteurs de workflow " (In its comparative study, the analyst Martin Ader scored, out of 247 criteria, nine of the main workflow engine) EUROPE: Document World, Volume 2, Issue 3, 1997, 6 full pages "Workflow has grown into a mature software business domain with recognized potential for increasing organization's efficiency, productivity and quality of services. But it still remains too much a concept under which different implementations find a convenient marketing umbrella. Suppliers who attract potential buyers without giving them a clear perspective won't contribute to making workflow an acceptable technology. Users need to have a means of being able to select from over a hundred product offerings available today. Martin Ader takes the challenge and analyses seven workflow engines"

A Unique Report

This study's characteristics make it a must for anyone involved in developing a workflow strategy or with a role in the product selection and purchase decision.

• It is a comparative study where each product is analyzed and ranked using the same check-list.
• It is a detailed study that looks at 247 features, grouped into 12 criteria. Each item is scored for the 12 products: 2,984 individual scores!
• It is an in-depth study, going into the smallest details of the technical documentation of each product.

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Save Days to Months

For the price of a day of consulting you will save:

• days of work by reading the management summary providing three clear and concise articles.
• weeks of work with the comprehensive criteria definition, with a detailed justification of each of the 247 features. It will form the basis for comparing other products should you need them.
• months of work by reading the intelligent compilation of some 10,000 pages of product documentation distilled into concise implementation description for each product item.

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Who Needs This Report?

• IT Directors and IT Architects who have to select workflow products to support today's demanding business needs of their organizations.
• Workflow Consultants who need to have the best possible information to assist their customers in taking strategic decisions.
• Workflow Market Analysts who always need a fresh perspective on workflow to enrich their market and product knowledge.
• Product Marketing Directors of Workflow Vendors who have a need for comprehensive competitive analysis. This report does just that, giving them more time to concentrate on their key business, sales and marketing.
• Sales Directors of Workflow Distributors and Value Added Resellers (VARs) who need to position their products against other offerings when bidding for projects. This report will give them a tool for quantitative and qualitative analysis.

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What's in this Report?

Over 380 pages of detailed information, illustrated by some 100 charts, covering:

Volume I, Management Summary, 81 pages, 59 charts), Four color printing

• The changing Workflow Industry: a summary of the evolution from 1998 to 1999.
• Workflow Comparison Criteria: details and explains the importance of the 12 criteria selected for comparing the products.
• Classes of Workflow Applications: presents the four classes of applications - production, administrative, collaborative and ad-hoc. Each of the 12 products reviewed fits within these four classes.
• Workflow Product Overview: presents the results of the analysis of 12 workflow products.

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Volume II, Definition of Workflow Comparison Criteria (80 pages),
Four color printing

Our analysis focuses on 12 criteria measuring cost of ownership, for development, deployment and maintenance of workflow applications.

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Volume III, Workflow Comparative Analysis (164 pages, 58 bar charts),
Four color printing

This volume covers the results of analyzing 12 workflow products from both established players and newcomers, ranging from intensive production applications to ad-hoc applications.

	CSE/WorkFlow (CSE Systems) offers production workflow class features with a good organization model. It features an advanced development environment including Java and Corba compliant interfaces.
	COSA Workflow (COSA Solutions) joins a powerful organization model to a Petri net formalism to describe the procedure. The organization model features multiple group hierarchies. A distributed engine handles case migration. COSA Intranet features an HTML worklist handler and Lotus Notes integration.
	Ensemble (FileNet) is an ad-hoc workflow where a simple procedure can be defined in five to ten minutes and immediately started. It offers distribution and home work capabilities by using the built-in mail system as a server. It is astonishingly easy to use and features just enough functionality to deserve the title of true workflow.
	MQ/Series Workflow (IBM) with a true object-oriented design, offers a high level of re-usability. Distribution is achieved through node assignment to sub-procedures. It concentrates on procedure management and powerful organization modeling while leaving activity implementation to the programmer.
	InConcert (InConcert) integrates object oriented technology, document management, and a dynamic process model that enables users to quickly build and tailor workflows. The process model enables users to dynamically modify process instances on-the-fly as exceptions and changes to the process might require. Add-on products are offered for Administration and Telecommunication industries.
	InTempo (JetForm) offers easy definition of form-based procedures that can be economically deployed enterprise wide through client/server, Java and HTML-based browser clients. A product of choice for enterprise deployment of administrative procedures.
	DOLPHIN (TeamWARE) the ad-hoc workflow offering for Windows environments from TeamWARE. Upward compatible with TeamWARE Flow, it offers unprecedented ease of use with the  power of a true collaborative workflow, including dynamic changes capabilities. Office users can define a procedure in the time needed to elaborate an action plan,  lauch it immediately form their desktop, and change it as frequently as required.
	Staffware 2000 (Staffware Corp.)   offers a good compromise between production and administrative workflow requirements while delivering production workflow throughput. Activity implementation uses form definition and a scripting language that can be deployed on terminals, Windows and Java clients. It supports distributed configurations and handles activities delivery in Lotus Notes and Microsoft Exchange environments.
	TeamWARE Flow (Fujitsu) offers outstanding dynamic capabilities with procedures implemented on the spot that can start running while still incomplete. The procedure definition can be completed and modified while the process is in progress. It uses facilities of the TeamWARE groupware environment as well as Lotus Notes and Exchange for electronic mail, document management, user identification and form management.
	Visual Workflo (FileNet) is an object-oriented evolution of the first workflow  with an API to build tailored worklist handlers and activities. It  provides classes hierarchies with inheritance, facilitating the definition of procedures variations with simpler diagrams. Visual Workflo is the benchmarking point for single CPU throughput and offers scalability through distribution mechanisms.
	W4 (W4) designed for use on the Internet from the beginning, W4 provides an excellent level of functionalities with production workflow throughput. HTML forms are automatically generated and can be redrawn graphically using any HTML editor. W4 offers simple mechanisms enabling flexible procedures with easy handling of unforeseen situations.
	WFX (Eastman Software) relies completely upon Microsoft Exchange messaging infrastructure and forms and foldering tools. It is a work management solution with extensive programmability features and full document management integration.

The analysis evaluates how well each product performed for each of the 12 criteria . Results are presented in the form of radar charts where each axis presents the product score on a 100 points scale. This diagram presents the author's estimates of what scores a product should meet for each of the four application classes: production, administrative, collaborative, and ad-hoc. It shows the different requirements, and highlights the value of analyzing your organization needs before selecting a workflow engine.

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Packaging, Price and Order Form

Criteria Definition (Volume II) alone
Should you want just to compare other products, Volume II alone will provide you, at a reasonable cost, the whole 247 product checklist from which you can instantly build your own shopping list.

Paper copy
Three volumes of quality four color printing, a total of  380 pages, printed in full color .

Single user electronic and paper copy
Acrobat formatted color documents with some 100 inter-documents hyper-links, and hyper-links to vendor's webs. Password protected for single user and delivered with a paper copy.

Company license and paper copy
includes the electronic copy, the paper copy, and a license to distribute them to full time employees ot the contracting company.

Each electronic copy includes your personal decision support system tool
Multiple spreadsheets allow you to: score other products, tune weights to your own needs, instantly update 12 radar charts and 24 bar charts.

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1998 edition upgrades order your upgrade here

Competitive upgrades

We offer competitive upgrade rebates for any recent (1997 or 1998) purchaser of the following studies. A proof of purchase must be provided (a copy of the invoice where price information is suppressed or made unreadable). The rebate is exclusive of any other discount. Rebates are not cumulative. They do not apply to Volume II alone. We accept only pre-paid orders with competitive rebate.

Library discounts upon request at waria@waria.com.

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