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WORKFLOW
COMPARATIVE STUDY
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The
Methodology
The methodology is based upon 12 comparison criteria representing all possible users requirements, and an in-depth analysis of the technical documentation of each product.
Criteria definition and decomposition is based upon the author ‘s experience: ten years of workflow research, competitive analysis for Bull and Wang Software, and three years of consulting for workflow users in all industries. The evaluation itself is based upon the whole technical documentation of each product, over 10,000 pages!. This is the most reliable methodology since this documentation must accurately describe each characteristic, otherwise the vendor would have to face high support costs and unsatisfied user. Each organization has in hands the means to precisely select important characteristics for their applications, and tune weights accordingly, leading to a fully tailored evaluation of each product in their specific situation. For example, the multilingual support feature weight might be of no importance in the USA, while it might be essential in a country like Switzerland. Thanks to its systematic and in-depth process, the Workflow Comparative provides you:
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